Feature

Never show up to the wrong house again

Is Mrs Henderson weekly or fortnightly? What's the gate code? Stop guessing — LawnHero knows. Every detail, right when you need it.

  • Never forget a gate code again
  • Remember that Mrs Henderson went fortnightly last month
  • Know which customer has the dog before you get there
  • Works offline — always accessible, even in dead zones
LawnHero customer profile showing details and job history

Sound familiar?

"What's the gate code again? I know it's written down somewhere..."

"Which customer was it that has the dog? Don't want to leave the gate open again."

"When did I last do the Johnsons? They're calling asking about their lawn."

"I've got customers in a spreadsheet, some on paper, some just in my head..."

Everything you need to know, one tap away

Stop the spreadsheet chaos

Name, address, phone, email, billing — all in one place. No more hunting through 3 different apps.

Answer "When did I last do them?"

Customer calling asking about their lawn? See every job at a glance — dates, prices, notes.

No more awkward moments

Gate codes, key locations, "dog in backyard" warnings — check before you arrive, not after.

Look like a pro

Remember the rose bush, the cash preference, the edges done tight. Customers notice the details.

Get there faster

One tap opens directions in Google Maps, Apple Maps, or Waze. No typing, no fumbling.

Find anyone in seconds

Search by name, suburb, or filter by schedule type and payment status. No scrolling through lists.

Easy import from spreadsheets

Already have customers in a spreadsheet? Import them in minutes. We'll match columns automatically and let you review before importing.

  • CSV and Excel files supported
  • Automatic column matching
  • Review before importing
  • Duplicate detection
Customer import from spreadsheet

Customer management FAQs

Can I import my existing customers?

Yes! You can import from a CSV/Excel spreadsheet, or add customers manually. We'll help you migrate.

Can I store gate codes and access notes?

Absolutely. Each customer has fields for gate codes, dog warnings, special access instructions, and any other notes.

Does it work offline?

Yes. All customer info is available offline. Perfect for checking details when you're at a job with no signal.

Can customers request services through the app?

Coming soon! We're building a customer portal where customers can request skips, one-off jobs, and message you.

Ready to organize your customers?

Import your customers and try LawnHero free for 1 month.

Start Free Trial